SYSTEM ENGINEER 12-28-2021 PNI BUSINESS SOLUTIONS INC. Engineering / Other
URGENTLY IN NEED OF: System Engineer
Skills:
Excellent customer relations/service skills.
Communication both written and oral with excellent attention to clarity and delivery of information to a wide audience.
Ability to prioritize and handle multiple tasks simultaneously.
Strong analytical, reasoning and organizational and project task management skills.
Exceptional attention to detail and follow through, including proper documentation.
Ability to understand business systems technologies.
Excellent Interpersonal Skills
Self-motivated & ability to work on own or with teams
Ability to work under pressure, handle multiple work assignments, prioritize work and be held fully responsible for decisions.
ACIS & ACSS - Avaya Aura Core Components certification required.
ACIS & ACSS - Avaya Aura Communication Applications certification preferred.
ACIS & ACSS - Avaya Equinox Solution with Avaya Aura Collaboration Applications certification preferred.
Experience:
Implementation & Support Experience working on Avaya Aura Communications Manager and associated enterprise Avaya products.
Proven expertise with Session Manager, System Manager & AES.
Expertise with Avaya Contact Center portfolio including EAS, CMS, AAEP
Avaya next generation applications such as Equinox, Breeze, etc. a plus
Cisco or other networking experience preferred
Comprehensive knowledge of technologies found commonly in a Contact Center environment. Microsoft OS both Client and Server, Microsoft Office, Web based Application/Interfaces.
Experience with Avaya Cloud (ACO) and/or Ring Central Cloud
PLEASE SEND YOUR MOST UPDATED CV TO: ninah.pni@gmail.com
Apply now - SYSTEM ENGINEER